LEASE PULL AHEAD PROGRAM

• Current Care by Volvo subscription lessees are excluded from VCFS Pull Ahead Program.

• Customer's account must be current and in good standing to qualify. Any outstanding past due payments would disqualify a customer from program benefits.

• Customers participating in the VCFS Lease Pull Ahead Program are still responsible for excess wear and use, excess mileage, and any other obligations, e.g., personal property tax, if applicable.

• Customers participating in a deferral are still eligible for the VCFS Lease Pull Ahead program. 1Q 21 VCFS Lease Pull Ahead Program Continued

• Volvo360 shows the most current maturity date. If a customer participated in a deferral/extension, the new maturity date would be visible.

• The payments are "estimated" based upon the maturity date, so retailers should determine how many actual payments are remaining and not simply use the "estimated". It is the retailer's responsibility to confirm the remaining payments on the customer's account.

• End of term extension payments are not eligible to be waived under the VCFS Lease Pull Ahead Program.

• Customers who are currently past due are not eligible for the VCFS Lease Pull Ahead Program.

• Customers must sign the VCFS Lease Pull Ahead Program Acknowledgement form.

• Customers must provide a copy of their most recent VCFS account statement at time of transaction. The most recent VCFS lease statement can be provided via fax by calling VCFS Customer Care at 855-537-3334 or by accessing it through their online account at VolvoCarFinancialServices.com.

• A VCFS Lease Pull Ahead 'simultaneous' lease, finance, or subscription transaction is defined as a lease termination within the Volvo360 Portal and the subsequent contracting of a new VCFS Lease Agreement, Retail Installment Contract, or Care by Volvo (CbV) Lease Agreement within five (5) days of each other. Any VCFS Lease Pull Ahead transactions outside of the five (5) day grace period will be subject to a retailer participation. VCFS will not be responsible for any fees assessed to the customer due to a retailer transacting outside of the five (5) day grace period.

• Payments already made on a lease account cannot be reimbursed. For example, if a customer has 6 months remaining on their lease but has four (4) remaining monthly lease payments, their maximum benefit under this program is four (4) payments.

• It is the retailer's responsibility to confirm with each customer all eligibility requirements are met such as VCFS account status, remaining payments, etc. Customer eligibility should be verified by obtaining and reviewing the most recent VCFS lease statement from the customer and completing the VCFS Lease Pull Ahead Program Acknowledgement form.

• The Volvo360 Portal eligibility for the VCFS Lease Pull Ahead Program is based solely on the scheduled maturity date. Customer eligibility is to be verified by the retailer per program guidelines and customer acknowledgement form completion. Final account eligibility will be validated by VCFS and determined based on the program guidelines. Please note, the Volvo360 Portal provides estimated remaining payments not the actual remaining payments due.
Therefore, it is important to communicate the maximum eligible benefit on a customer's current lease under the VCFS Lease Pull Ahead Program. When communicating the maximum benefit, it is the retailer's responsibility to confirm with each customer all eligibility requirements are met such as VCFS account status, remaining payments, etc.

• Only 1 unique Replacement VIN may be applied per each Lease Pull Ahead